Contents
Shipping Policy – Fitness Equipments Empire
Welcome to the Shipping Policy page of Fitness Equipments Empire!
We understand that when you order fitness equipment, you want it delivered quickly and safely.
Here’s everything you need to know about our shipping process.
1. Shipping Overview
At Fitness Equipments Empire, we offer reliable shipping options for all our products, including:
- Benches/Squat Racks
- Cardio Equipment
- Circuits/Gym Packages
- Clearance Items
- Dumbbells
- Empire Strength Equipment
- Mats/Flooring
- Olympic Weights/Bars
- Strength Machines
We are dedicated to getting your fitness gear to you as efficiently as possible.
2. Shipping Destinations
We proudly ship worldwide!
Whether you’re in the UK, Europe, or beyond, we’ve got you covered.
For local customers, we also offer convenient pickup options from our location in Fleetwood, PA.
3. Processing Time
Once you place your order, we aim to process it within 1-3 business days.
This timeframe allows us to ensure that your items are in stock and ready for shipment.
4. Shipping Methods
We use various shipping carriers to deliver your orders:
- Standard Shipping: Reliable and cost-effective option.
- Expedited Shipping: For those who need their equipment sooner.
- Freight Shipping: Used for larger items like strength machines and gym packages.
5. Shipping Costs
Shipping costs vary based on several factors:
- The weight and dimensions of your order.
- Your delivery location.
- The shipping method selected.
We provide a shipping quote at checkout so you know exactly what to expect.
6. Lift Gate Delivery
If your order requires special handling, such as lift gate delivery, please let us know during checkout.
This service is available for an additional fee and is crucial for ensuring safe delivery of heavy items.
7. Tracking Your Order
Once your order has shipped, we’ll send you a tracking number via email.
This way, you can monitor your shipment every step of the way.
8. Damaged or Lost Shipments
In the unlikely event that your shipment arrives damaged or goes missing:
- Please contact us within 10 days of delivery.
- We’ll work with the carrier to resolve the issue quickly.
9. Returns and Exchanges
If you’re not satisfied with your purchase, we offer a straightforward return policy:
- Contact us within a specified period after receiving your item.
- Ensure that items are unused and in original packaging for a full refund or exchange.
10. Customer Support
Our team is here to help with any questions or concerns regarding shipping:
- Email: info@fitnessequipmentempire.online
- Phone: 512-575-3407
Feel free to reach out anytime!
Thank you for choosing Fitness Equipments Empire for your fitness equipment needs!
We’re committed to providing excellent shipping services so you can start your fitness journey without delay.
If you have any further questions about our shipping policy, don’t hesitate to contact us!
Your satisfaction is our priority!